Responsible Gaming
Responsible gambling is central to how Prestige Spin operates in the United Kingdom. Gambling should be safe, enjoyable and under your control. You can set limits, apply time-outs or self-exclude to protect your play. Reality checks and support tools help you make informed choices. Your wellbeing is prioritised under our safer gambling policy.
Basic Principles of Responsible Gaming
Gambling always involves the risk of financial loss. Never stake money you cannot afford to lose. Treat betting as entertainment, not a source of income.
On Prestige Spin you can control how you play and stay safe.
- Set daily, weekly or monthly deposit limits before you start playing.
- Use loss limits and wager limits to manage spend.
- Turn on reality checks to learn how long you have been playing.
- Set session time limits to keep balance.
- Take a time-out for 24 hours up to six weeks.
- Use self-exclusion for a minimum of six months through our site and GAMSTOP.
- View account history to track spending and outcomes.
- Block selected products or all gambling.
- Opt out of marketing to reduce triggers.
- Under 18s are not permitted.
How to Recognise Betting Addiction?
Problem gambling can develop gradually and affect anyone. Warning signs need prompt attention.
- You spend more time or money on betting than planned.
- You chase losses or raise stakes to win back money.
- You hide gambling from family or friends.
- You borrow, sell items or miss bills to fund play.
- You feel irritable, anxious or low when not gambling.
- Work, study or relationships are suffering.
- You gamble to escape stress, loneliness or problems.
- You cannot stop despite trying to cut down.
- You lie about wins and minimise losses.
- You neglect hobbies, sleep or self-care.
Gambling addiction is a serious condition that needs attention.
How to Deal with Betting Addiction?
Recovery starts by taking control and asking for help. Prestige Spin provides tools and guidance to support safer play.
- Set strict limits before you start and stick to them.
- Enable deposit, loss and session limits in your account.
- Turn on reality checks and keep a written budget.
- Take regular breaks and schedule non-gambling activities.
- Use time-outs or self-exclusion for a cooling period.
- Register with GAMSTOP to block UK online gambling sites.
- Install blocking software such as Gamban or BetBlocker.
- Contact your bank to add gambling merchant blocks.
- Switch off marketing communications in your profile.
- Speak to a professional service and tell someone you trust.
Resources for Getting Help
Independent help is available across the United Kingdom. These services offer confidential advice, treatment and support.
- GamCare: https://www.gamcare.org.uk and National Gambling Helpline 0808 8020 133 (24/7).
- GambleAware: https://www.begambleaware.org for information and signposting.
- NHS support for gambling problems: https://www.nhs.uk/live-well/addiction-support/gambling-addiction/
- Gordon Moody: https://gordonmoody.org.uk for residential and online programmes.
- Gamblers Anonymous UK: https://www.gamblersanonymous.org.uk for peer support.
- GAMSTOP: https://www.gamstop.co.uk for free UK-wide online self-exclusion.
- Gamban: https://gamban.com for device blocking software.
- BetBlocker: https://betblocker.org for free device blocking.
Customer Support
If you are worried about your gambling, you can contact Prestige Spin support for help and account controls. Our team can assist with limits, time-outs or self-exclusion.
- Live chat: available in the Help Centre.
- Email: [email protected]
- Safer gambling team: [email protected]
- In-account request: Settings > Responsible gaming > Get help